Terms and Conditions

Welcome to PizzaPiazza Crust & Crown Pizzeria Napoli Flame Bella Mozza Pizzeria Veloce Slice Stone Hearth Pizzeria operated site. By accessing and using this website, you agree to be bound by these Terms and Conditions, our Privacy Policy, and any other rules or policies posted on the site. If you do not agree, please do not use the site.

1. Definitions. We, us, and our refer to PizzaPiazza Crust & Crown Pizzeria Napoli Flame Bella Mozza Pizzeria Veloce Slice Stone Hearth Pizzeria and its affiliated brands. Site means the websites and mobile applications operated by PizzaPiazza Crust & Crown Pizzeria Napoli Flame Bella Mozza Pizzeria Veloce Slice Stone Hearth Pizzeria through thatchfieldgrove.sbs. Customer means any person who uses the Site to place an order or interact with our services.

2. Use of the Site. You must be at least 18 years old to place orders. You agree to provide accurate, current, and complete information when creating an account or placing an order. You are responsible for maintaining the confidentiality of your login details and for all activities that occur under your account.

3. Orders and Availability. All menu items are subject to availability and may change without notice. Prices are shown in £ and include applicable taxes where required by law. We reserve the right to refuse or cancel any order at our discretion, including but not limited to suspected fraud or misrepresentation.

4. Delivery and Pickup. Delivery times are estimates and may be affected by traffic, weather, and other factors. We strive to deliver orders promptly and in good condition. If a delivery instruction is not feasible, we will contact you to arrange alternatives. Delivery fees, minimum order requirements, and service charges will be clearly stated at the time of order.

5. Food Safety and Allergens. We follow strict food safety guidelines. Allergen information is available upon request. Please inform us of any allergies before ordering. While we take care to provide accurate information, menu items may contain traces of common allergens.

6. Quality and Refunds. If you receive a product that is unsatisfactory, contact us within 48 hours with your order number and a description of the issue. We will review and, if appropriate, offer a replacement or refund in accordance with our policies. Refunds are issued to the original payment method.

7. Intellectual Property. All content on the Site, including text, images, logos, and design, is owned or licensed by PizzaPiazza Crust & Crown Pizzeria Napoli Flame Bella Mozza Pizzeria Veloce Slice Stone Hearth Pizzeria and is protected by applicable laws. You may not reproduce, distribute, or create derivative works without our written consent.

8. Privacy. Our Privacy Policy explains how we collect, use, and share information about you. By using the Site, you consent to the practices described in the policy. Personal data will be processed in accordance with applicable laws and kept for as long as necessary to fulfill the purposes described.

9. Cookies. We may use cookies and similar technologies to improve your experience, analyze site usage, and personalize content. You can manage cookies through your browser settings. Disabling cookies may affect site performance.

10. Limitation of Liability. To the maximum extent permitted by law, PizzaPiazza Crust & Crown Pizzeria Napoli Flame Bella Mozza Pizzeria Veloce Slice Stone Hearth Pizzeria and its affiliates shall not be liable for indirect, incidental, special, or consequential damages arising from the use of the Site or the purchase of goods. Our total liability for direct damages shall not exceed the amount paid for the relevant order.

11. Indemnification. You agree to indemnify and hold harmless PizzaPiazza Crust & Crown Pizzeria Napoli Flame Bella Mozza Pizzeria Veloce Slice Stone Hearth Pizzeria, its employees, agents, and affiliates from any claims, damages, losses, or costs arising from your use of the Site, your breach of these Terms, or violation of any rights of a third party.

12. Governing Law and Dispute Resolution. These Terms are governed by the laws of United Kingdom and, where applicable, the local consumer protection laws. Any disputes shall be resolved through amicable negotiations or, if necessary, in the competent courts located in London.

13. Changes to Terms. We may update these Terms from time to time. We will post the new terms on the Site and indicate the date of update. Your continued use of the Site after changes constitutes your acceptance of the updated terms.

14. Contact. For questions about these Terms, please contact us at +44 20 7946 0123 or visit our site at thatchfieldgrove.sbs. Our physical address is: 12 Fleet Street, City of London, London, WC2E 9HA, United Kingdom.

Last updated: 2025-09-15

Note: Our selection of beverages emphasizes juices options such as juice or lemonade to complement our pizzas and sides, ensuring a family-friendly experience.